top of page

SHIPPING & RETURNS

SHIPPING POLICY

Shipping policy

All orders are processed within 5 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

​

Domestic Shipping Rates & Estimates

First Class Shipping

1 to 3 business days

$25 (USD)

​

Standard Shipping

5 to 7 business days

$7.99 (USD)

​

​

Local delivery

Local Delivery is only available for businesses and corporations only. Please contact us at jdvonns973@gmail.com for inquiries.

​

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at jdvonns973@gmail.com with your name and order number, and we will look into it for you.

​

Shipping to P.O. boxes

 We do not ship to P.O. Boxes of any kind. Please provide a valid mailing address to ensure a safe delivery of your product. 

RETURN & EXCHANGE POLICY

We accept returns up to 5 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at jdvonns973@gmail.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at .

jdvonns973@gmail.com

bottom of page